Custom Prescription Lens Support
Contact Heritage Optical Lab for Custom Prescription Lenses
Share your prescription range, lens design, material, treatment and expected volume. Our RX team will review your requirements and recommend a practical sample and supply plan for your optical business.
Request a Custom RX Lens Review
Tell us what your optical business needs. Attach an RX range, product list or technical specification when available.
Required business and contact information is used only to review and respond to your inquiry.
What Happens After You Contact Heritage
Your inquiry moves through a clear technical and commercial review before production is confirmed.
Technical Review
The RX team checks the requested prescription range, design, material, treatment, fitting inputs and finishing requirements.
Sample or Supply Recommendation
We confirm a practical sample route or discuss repeat ordering, packaging and special engraving marks for the reviewed program.
Confirmed Production & Delivery
Approved specifications move to production, finished-lens verification and delivery planning for the destination market.
Review Relevant Lens Programs
Use these product pages to identify the most relevant design or material before submitting your specification.
Custom RX Lens Inquiry FAQ
Answers to the most common questions from optical retailers, laboratories, distributors and eyewear brands.
What information is required for an RX lens review?
Include the prescription range, lens design, material or index, diameter, coating or treatment, fitting data, finishing requirements, estimated quantity and destination market.
How can an optical business request samples?
Start from free prescription samples after technical review. The sample scope is confirmed after the requested design, material and treatment have been reviewed.
What is the standard production time?
Standard confirmed RX orders are produced within 48 hours. Complex prescriptions, special treatments, packaging requirements and delivery schedules are reviewed separately.
Can Heritage support repeat orders and private-label programs?
Repeat ordering, custom packaging, special engraving marks and private-label requirements can be discussed after the lens program has been technically reviewed.
Can I upload an RX specification?
Yes. Use the Upload RX Specification field in the inquiry form to attach an available prescription range, product list or technical document.